November is a great month in the sales calendar. It plays host to Black Friday – the biggest sales event in the year. The origin of Black Friday is a story for another day, but it’s a tradition that isn’t going anywhere anytime soon.
Brands today are harnessing the power of mobile app development in a bid to adjust to the new shift being fueled by Artificial Intelligence (AI) that has slowly engulfed users of smartphones. While the AI industry is $735 billion strong today, mobile commerce is equally promising, touching nearly $460 billion. The potential is huge. There […]
The success of your e-commerce website can be dependent on the volume of traffic that comes to your website. E-commerce websites rely massively on Google’s dominance on the web in order to gain visibility. This means the more highly placed in search results for targeted keywords or phrases your website is the more value you’re […]
According to Econsultancy, live chat offers 73% customer satisfaction level (the highest from all other customer service channels) as compared to email (61%) and phone (44%). If you’re wondering why your ecommerce business needs a live-chat feature, a study by BoldChat found that 79% of users prefer this mode of customer service because of the […]